Consulting Services
With deep business process knowledge and industry-specific expertise, our consultants can pinpoint the answers that have the most impact for your business. As consultants, we pride ourselves on our ability to implement innovative enterprise solutions that deliver a rapid return on investment and tangible, long-term benefits.
Organizations today are looking for more than advice, they need total solutions. That's why we have developed a comprehensive approach to consulting that moves clients forward at every level of their support business, from high-level strategic facility planning on mail safety and security to improved process performance and customer service.
MCP Business Solutions helps clients become high-performance businesses. This includes helping them to identify pain points and areas of risk and high spend. The result is improved delivery of their products and services through cost efficient process modeling, better spend management and more effective utilization of people and technology.
We help organizations integrate systematic methods into their business processes, embedding innovative approaches to reduce cycle time, increase productivity and maximize cost effectiveness.
Our Consulting services are structured around five key areas:
- Diagnostic Reviews: our condition assessments examine your operational, process and technology performance against existing service level agreements, best practice standards and industry benchmarks
- Process Management: we provide comprehensive process documentation, data analytics, process mapping and either project management or implementation support for instituting new model.
- Financial Analysis: 1. We identify total cost of ownership for document management; (a. print b. mail c. logistics, etc,.), and 2. Resource to transaction ratio analysis, which help to determine staffing costs, proficiency levels and resource requirements by specific support tasks against benchmark performance standards
- Document Strategy Development: improves how enterprises create, store, mail, distribute and print documents across organizational silos, across business processes and across technology platforms. For each engagement, we mobilize selected resources to introduce concepts and solutions to improve how people interact with documents- in both digital and physical form for your business
- Quality & Benchmarking: measures existing quality and operational performance levels via quantitative and qualitative metrics, and facilitates benchmarking, continuous process improvement and process reengineering initiatives