Solutions
Integrated Capabilities and Services
From mail and copy centers to procurement and event marketing support, we combine innovative approaches and in-depth expertise to provide an integrated suite of solutions for our clients.We can manage a broad range of services with optimum efficiency, blending process design with the right technology solution to create a streamlined work flow.
Our knowledge and ability to “integrate” services provides added value to clients through cost effective business solutions that impact multiple aspects of their business.
For example, to safeguard the mail, maximize employee safety and ensure a secure workplace, we have developed a set of best practices to protect your organization and your people.
We provide a comprehensive audit of mail and receiving operations and institute best practices that secure critical entry and exit points from mail, packages or people that may cause a threat to your organization. Our secure mail center solutions are designed to instill confidence that your people are safe, your mail is secure and your facilities protected.
Beyond the mail center, MCP can manage your on-site copy center with a highly-trained and reliable staff to handle all aspects of print production, output and distribution. And we can build a customized plan to handle your entire fleet of copiers, printers, mail processing systems and fax devices as part of a comprehensive fleet management program.
Our clients appreciate our commitment to service. We are helping organizations with services that are well integrated and wholly focused on producing accelerated results:
- Streamline the document lifecycle
- Provide safe and secure mail center operations
- Improve customer call center service levels
- Reduce supplies management costs
- Provide training and administrative support for call centers, secretarial and clerical activities, and receptionists
MCP Business Solutions Capabilities includes:
Document Management- Document Strategy Development Services
- Mail & Copy Center Services
- Fleet Management
- Records & Imaging Management
- Office & Administrative Services
- Receptionists & Clerical support
- Carrier Management
- Facilities and Event Marketing support
- Help Desk
- Call Center support
- Procurement
- Diagnostic Reviews (audit & condition assessment of current services)
- Process Management (analysis & redesign)
- Spend Analysis (total cost review models, ROI, other)
- Quality, Metrics & Benchmarks development
- Document Strategy Development
Reducing business and technology risks with operational readiness 